Mon – Fri: 08:30 – 18:30 | Sat: 09:00 – 17:00
London Mobile Technicians & Remote IT Support
+44 800 054 6750
Upfront & Honest Pricing

Transparent Computer Repair Pricing & Diagnostic Rates in London

No surprise invoices, no hidden London callout fees, and no pressure. We believe in upfront diagnostic triage, fixed labour rates for standard jobs, and written quotes before any work begins.

Deductible Diagnostic Fee
Itemised Written Quotes
Hardware at UK Retail Cost
30-Day Workmanship Guarantee
Clear Cost Structure

How Your Repair Bill Is Calculated

Every repair quote consists of clear, transparent elements discussed and agreed with you before a single screw is removed.

1. Diagnostic Inspection

£45 – £65

Covers engineer travel across London, hardware stress testing, multimeter rail checks, and pinpoint fault isolation. If you approve the repair, this fee is deducted from the final labour charge.

  • Covers London travel & technician time
  • Comprehensive power & component testing
  • 100% credited toward approved repairs

2. Agreed Labour Rate

Fixed or Capped

Standard jobs (such as SSD upgrades, clean OS reinstalls, or virus removal) are charged at fixed labour prices. Complex repairs are quoted with a capped labour estimate so you stay in complete control.

  • Written quote before work commences
  • Billed strictly for agreed tasks
  • Backed by a 30-day labour guarantee

3. Hardware at Retail Cost

Zero Markup

When replacement parts are needed (screens, batteries, power supplies, or SSDs), we pass them on at genuine UK retail prices with full 1–3 year manufacturer warranties. You can also supply your own parts.

  • Brand new OEM and Tier-1 components
  • Full manufacturer warranties included
  • Option to supply your own hardware
Service Fee Schedule

Indicative Rates & Typical Turnaround

Below are typical labour rates for common computer repair and IT support services across London. Exact costs are confirmed in writing following initial triage.

Diagnostic & Remote Support

Diagnostic Same-Day / 24h

On-Site Diagnostic & Fault Triage

Complete hardware, memory, thermal, and power supply testing at your London home or workplace. Includes travel.

Fee £45 – £65 Credited toward approved repair labour
Hourly / 30m Immediate / Scheduled

Remote IT Helpdesk Session

Fast resolution for software faults, Outlook sync loops, driver crashes, and email configurations via secure encrypted screen share.

Labour Rate £35 / 30 min Or £60 per full hour

Storage & Hardware Upgrades

Fixed Labour 2 – 4 Hours

SSD Upgrade & System Clone

Bit-for-bit cloning of your existing Windows or macOS drive to a high-speed NVMe or SATA SSD. All files, apps, and settings stay intact.

Labour £85 – £125 + SSD part cost at retail (~£45 for 1TB)
Fixed Labour Same-Day / 24h

RAM Memory Installation & Stress Test

Matching high-speed DDR4/DDR5 modules to motherboard specifications, installation, and memory stability pass.

Labour £45 – £65 + RAM modules at UK retail cost

Hardware Component Repairs

Fixed Labour 24 – 48 Hours

Laptop Screen Replacement

Precision disassembly of bezel, fitting new matching OEM LCD panel, hinge check, and colour calibration testing.

Labour £65 + replacement panel (~£45–£95 depending on model)
Fixed Labour Same-Day / 24h

Desktop Power Supply (PSU) Replacement

Removal of burnt-out power supply, installation of 80-Plus certified unit, clean cable routing, and load testing.

Labour £65 + PSU unit at retail (~£55–£85)

Software, Virus Cleanup & Wi-Fi

Fixed Labour Same-Day / 24h

Windows 10/11 Clean Install & Setup

Includes user document backup, clean OS deployment, manufacturer driver installation, and latest security updates.

Fixed Fee £65 – £85 All drivers & updates configured
Fixed Labour 1 – 2 Hours

Deep Malware & Spyware Decontamination

Rootkit scan, removal of rogue remote access tools from scam calls, browser hijacking cleanup, and Windows Defender tuning.

Fixed Fee £55 – £75 Full security scan & report
Hourly Labour 1 – 3 Hours

Wi-Fi & Mesh Network Optimisation

RF spectrum channel scan, router repositioning, mesh satellite pairing, and dead spot remediation in London properties.

Labour Rate £75 – £95 / hour On-site London visit
Starting Rate 24 – 72 Hours

Logical Data Recovery Triage

Safe extraction from accidentally formatted partitions, corrupt file systems, and failing drives using read-only bench tools.

Labour From £95 Subject to drive sector health inspection
Zero Financial Surprises

How You Approve Your Quote

We never start repair work without your explicit written approval. Here is our step-by-step commitment:

1

Free Initial Triage

Call or send an enquiry. We discuss your device symptoms, evaluate repair feasibility, and provide an initial expected price bracket.

2

On-Site Diagnostic

Our technician visits your location or accesses your system remotely, testing individual components to isolate the true root cause.

3

Written Itemised Quote

You receive a clear breakdown of required parts and exact labour. No work proceeds until you review and confirm the quote.

4

Tested Repair & Payment

We carry out the repair and demonstrate everything working. Payment is only due upon completion. Your diagnostic fee is credited.

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Clear answers to common questions about our diagnostic policies, payment methods, and London service guarantees.

Need Personal Advice on Your Repair?

Speak directly with a technician for straightforward guidance on your symptoms and available appointment times.

Call +44 800 054 6750
1. What happens if my computer is not economical to repair?
If an older machine has multiple catastrophic hardware failures or obsolete parts whose replacement exceeds the computer's market value, we will tell you honestly. We never encourage uneconomical repairs. In that scenario, you only pay the diagnostic fee, and we can advise on transferring your personal documents and software licenses to a replacement computer.
2. When is payment taken?
Payment is only taken upon verified completion of the repair after you test the system. We accept all major UK debit and credit cards (Visa, Mastercard, American Express) via secure chip-and-pin/contactless terminals, direct bank transfers (BACS) for businesses, and cash.
3. Are there any hidden travel charges across London?
Travel within our standard Greater London service coverage is fully covered within our diagnostic and labour rates. For locations inside the London Congestion Charge zone or specific outer ring boroughs, any applicable parking or congestion charge costs are explicitly confirmed with you upfront before the appointment is booked.
4. What warranty is provided on parts and labour?
All brand-new hardware components supplied by us (such as SSDs, power supplies, screens, and memory) carry their full manufacturer warranty, typically ranging from 12 to 36 months. Our repair labour is backed by a 30-day workmanship guarantee covering the specific issue repaired.
5. Can I supply my own replacement parts?
Yes. If you already purchased a compatible SSD, RAM kit, or graphics card, our technicians will happily install, configure, and stress-test the hardware. You will only be charged our standard fixed labour rate for professional installation.
6. How does the diagnostic fee credit work?
The £45–£65 diagnostic inspection covers the engineer's travel and physical testing. If you proceed with the agreed repair labour on the day, this fee is deducted directly from your final labour charge, meaning you do not pay twice.
Ready for Transparent IT Support?

Get a Clear, Upfront Repair Quote Today

Arrange a mobile technician visit to your London home or workplace, or speak directly with an engineer about your symptoms.

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